Distribution

There's still something to do!

Even today, despite all the processes, methods and software tools, sales is still characterized by stochasticity. Even successful salespeople and sales teams often do not know what actually makes them successful.

We accompany sales organizations and their teams in taking the next performance step. In this way, we develop an effective sales structure and system that fits the respective culture: It is scalable and at the same time takes into account the heterogeneity of the sales areas and their people.

With our KPI enabler approach, we supplement the classic output orientation and performance measurement with two additional, deeper levels. While output orientation alone is too short and too late, we address the levels of values, attitudes, and belief structure (culture) as well as the systematic management of the sales process.

Portfolio:

Sales Strategy - Sales Organization - Key Account Management - Multi-Channel Management - Lead Management-Sales Performance - Sales Efficiency - Data Services

References

  • Redefinition of roles and management structures

    Revising the roles of managers in sales leadership. Identify specific areas of action Sales opportunities in departments and team for consistent use of sales topics.

  • Reorganization of call center structures

    Supporting the reorganization of regional CC into a central CC with a new focus on sales. Design and establishment of new management structures for team and agent management for sales and sales performance.

  • Establishment of sales standards

    Design of a sales standards program and implementation of process and working standards in sales in the areas of customer information management, sales funnel management and sales performance and controlling.

  • Development of a package of measures for operational sales management

    Design of a revenue enhancement program in defined focus segments, further development of the sales structure and the roles of sales managers for management in the regions.

  • Development of market cultivation concept

    Reconceptualization of strategic market development for the reorganization of sales and the introduction of a potential-oriented sales management system. Support in anchoring at all hierarchical levels.

  • Performance enhancement in retail

    Redesign of communication and cooperation between salespeople and sales managers as well as sales management. Focus: Sales increase of low-performance stores as well as increase of cross- and up-selling.

In addition to consulting and coaching, we offer the design and delivery of training services in the area of employee and leadership development - and this worldwide with our network partners.